Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or subscribe to our newsletter. This may include:

• Name and contact information (email address, phone number)
• Payment information (processed securely by Square payment processor)
• Order history and preferences
• Account credentials (password, stored securely using bcrypt)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send you order confirmations and receipts via email
• Communicate with you about your orders and account
• Send you updates, offers, and promotions (with your consent)
• Improve our website and services
• Respond to your inquiries and provide customer support

3. Information Sharing

We do not sell your personal information. We may share your information with trusted third-party service providers solely to assist us in operating our business and serving you, including:

• Square - Payment processing and order management
• Resend - Email delivery service for order confirmations and receipts
• Google - OAuth authentication (if you choose to sign in with Google)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4. Data Security

We implement reasonable security measures to protect your personal information, including:

• Encrypted password storage using bcrypt hashing
• Secure HTTPS connections for all data transmission
• Payment transactions processed through secure gateways (Square)
• Rate limiting and input validation to prevent unauthorized access
• Regular security updates and monitoring

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, including session management for authentication. You can control cookies through your browser settings, though this may affect website functionality.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your account and data
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: support@hooligans.com.au
• Website: Contact Page